Please take the time to read and understand the conditions of booking a trip with us. We strongly recommend that you also read at the website essential trip information.
- OUR CONTRACT
All international direct bookings are made with Aksum tours and travel directly at the website by filling the booking form (https://aksumtours.com/), afterwards a conformation invoice will be sent. By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.
How to Book Our Tours
- BOOKING FORM – Fill in the booking form at our website
- FLIGHTS – Book your flights to Addis Abeba,Ethiopia and send us your arrival details(Ethiopian airline is our recommendation 125+ Destinations)
- DEPOSIT – We will send you the invoice for the deposit in the amount of 30%, to be paid by credit card or bank wire transferIf you need any assistance regarding your travel planning please feel free to contact us at:info@aksumtours.comor give us a call at: +251(0)913 141 140 +251 (0)943 659 220
CANCELLATION
All cancellations must be received at our office in writing and refund will be issued according to the following schedule
Cancellations up to 45 days before the departure will receive 95% refund. Cancellations from 44-30 days before the departure will receive 70% refund. Cancellations up to 29-15 days before the departure will receive 50%, Cancellations within 14 days before the departure will receive no refund.
WEATHER RELATED CANCELLATIONS
In case of unfavorable weather conditions; Aksum Tours and travel reserves the right to alter the itinerary.
LIABILITY
No previous hiking experience is necessary for our guided hiking tours. However these outdoor activities require a basic fitness level. Participants are responsible for being in sufficient health and physical fitness to join the trip. They participate at their own risk and will be required to sign a liability case for personal responsibility.
INSURANCE
We strongly recommend you to protect yourself with travel and medical insurance.
PAYMENT OPTIONS
Aksum Tours and Travel accepts: VISA, MASTER CARD, Bank Transfer, and Cash.
PRIVACY STATEMENT
Any personal information collected about our customers will be kept confidential. Medical and personal information will be disclosed to the guide so that he can be able to understand your abilities or concerns. The information you provide us will not otherwise be forwarded to any third party.
Responsible Travel
Our guides are aware of their surrounding and they are constantly providing the travelers with suggestions of how to minimize potential negative impacts to the environment and ecosystems.. Our company strongly supports the slogan:” Our Goal is your Satisfaction”. Aksum Tours and Travel has been a part of Responsible Travel family since 2015.
Our Mission
Our mission is to offer responsible tour packages and ancillary services to visitors respecting the values of the religious, historical, cultural and natural heritage sites, and creating additional source of income for local communities inhabited in an around the tourist sites.
INCLUSIONS
The land price of your trip includes:-
• all accommodation as listed on the package
• all transport listed on the website
• sightseeing and meals as listed on the package
• the services of a group leader as described on the package
EXCLUSIONS
The land price of your trip does not include:-
• international or internal flights unless specified
• taxes and excess baggage charges unless specified
• meals other than those specified on the package
• Visa and passport fees
• travel insurance
• Optional activities and all personal expenses
