Please take the time to read and understand the conditions of booking a trip with us. We strongly recommend that you also read at the website essential trip information.
How to Book Our Tours
All cancellations must be received at our office in writing and refund will be issued according to the following schedule
Cancellations up to 45 days before the departure will receive 95% refund. Cancellations from 44-30 days before the departure will receive 70% refund. Cancellations up to 29-15 days before the departure will receive 50%, Cancellations within 14 days before the departure will receive no refund.
WEATHER RELATED CANCELLATIONS
In case of unfavorable weather conditions; Aksum Tours and travel reserves the right to alter the itinerary.
No previous hiking experience is necessary for our guided hiking tours. However these outdoor activities require a basic fitness level. Participants are responsible for being in sufficient health and physical fitness to join the trip. They participate at their own risk and will be required to sign a liability case for personal responsibility.
We strongly recommend you to protect yourself with travel and medical insurance.
Aksum Tours and Travel accepts: VISA, MASTER CARD, Bank Transfer, and Cash.
Any personal information collected about our customers will be kept confidential. Medical and personal information will be disclosed to the guide so that he can be able to understand your abilities or concerns. The information you provide us will not otherwise be forwarded to any third party.
Our guides are aware of their surrounding and they are constantly providing the travelers with suggestions of how to minimize potential negative impacts to the environment and ecosystems.. Our company strongly supports the slogan:” Our Goal is your Satisfaction”. Aksum Tours and Travel has been a part of Responsible Travel family since 2015.
Our mission is to offer responsible tour packages and ancillary services to visitors respecting the values of the religious, historical, cultural and natural heritage sites, and creating additional source of income for local communities inhabited in an around the tourist sites.
The land price of your trip includes:-
• all accommodation as listed on the package
• all transport listed on the website
• sightseeing and meals as listed on the package
• the services of a group leader as described on the package
The land price of your trip does not include:-
• international or internal flights unless specified
• taxes and excess baggage charges unless specified
• meals other than those specified on the package
• Visa and passport fees
• travel insurance
• Optional activities and all personal expenses